Job for Customer Care Executive at VLCC Company
Company Description
VLCC is a leading beauty and wellness brand with over 33 years of experience in providing science-backed beauty solutions. We believe in redefining beauty and wellness by empowering individuals to unlock their true potential. Our comprehensive services and products are designed to cater to unique needs and are delivered by a team of skilled professionals. We invite you to join us on this transformative journey and experience the power of VLCC in unlocking your true beauty.
Role Description
This is a full-time on-site role for a Customer Care Executive at VLCC located in Gurugram. As a Customer Care Executive, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer queries, resolving complaints, assisting with product recommendations, and promoting sales through effective communication. Outbound calling, telesales, and outbound sales will be involved with a requirement of excellent English communication.
Qualifications
- Customer service skills
- Effective communication skills (English)
- Experience in sales or a customer-facing role
- Flexible to work with rotational week offs
- Ability to work in a team
- Experience in the beauty and wellness industry is a plus
- 12th grade will be the minimum qualification required
- Male and Female candidates can be considered
- Telesales
- Outbound Sales